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  • Smartcare June 2nd, 2023 Maintenance Window Parent Communication Template
  • Clearing Browser Cache and Cookies
  • Smartcare SMS Messaging Character Limit Overview
  • How do I get my parent’s tax statement
  • I have children entering classes at all different times during the week. Will the system stop me from putting a child in a class if the max class size has been reached?
  • I received an email stating there are new functions available on the Kiosk/iPad/Parent App but I cannot access them. Why can’t I see them?
  • I have an employee who is already in the system as a parent/adult at my center and when I try to add them in the employee section, it is saying the email address is already in use. Why can’t they use the same email address?
  • I am not able to download the Center App
  • How to find the Archive
  • Why can’t I archive a family/child?
  • How do I add vacation or sick time?
  • How do I cancel Smartcare?
  • Why can’t I add a new email address? (it says email already taken)
  • Why can’t employees use the same email address?
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